Mar 20
From “Top 5 Reasons Why the Customer is Always Right is Wrong“:
“Fortunately more and more businesses are abandoning ['the customer is always right'] - ironically because it leads to bad customer service.” (via digg)
From “Top 5 Reasons Why the Customer is Always Right is Wrong“:
“Fortunately more and more businesses are abandoning ['the customer is always right'] - ironically because it leads to bad customer service.” (via digg)
